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In their words

Unedited, including the slow parts.

Every quote here is from a patient treated at Aurelia. We have not removed the bits about waiting four months, or the palate being sore for four days.

Average rating
4.9 / 5
Stories
12
On video
2
“I spent four months convinced everyone could see the temporary. Nobody could. And now nobody can tell which tooth is the implant — including me.”

I lost a front tooth to a root that had fractured, which is not a sentence you want to hear in your thirties. Dr. Haddad explained the whole sequence at the first appointment, including the four months of waiting, and did not once make it sound simpler than it was.

The surgery was genuinely the easiest part. I took one ibuprofen that evening and went to work the next day. What I found hard was the temporary — I was certain it was obvious. It was not. Three people at my office found out months later and were surprised.

The crown took an extra two weeks because he rejected the first one for being slightly too grey at the edge. I would not have noticed. He did.

Dana Al-Otaibi

Salmiya

Treatment

Single Implant

Clinician

Dr. Karim Haddad

“Two clinics told me my case was too severe for aligners. Dr. Farouk showed me the simulation, told me it would take eighteen months, and it took eighteen months.”

I had bad crowding — the kind where two of my teeth were behind the others — and I had been told twice that I would need braces and probably extractions. I was starting a new job and the timing was awful.

Dr. Farouk spent two hours planning before I had paid anything, then showed me exactly where each tooth would end up. She was clear that it would take longer than a simple case and that I would need a refinement stage. Both turned out to be true, which after two other consultations felt unusual.

The only month that went off-plan was one where I was travelling and lazy about wearing them. She spotted it on the progress scan before I admitted it.

Hamad Al-Sager

Kuwait City

Treatment

Invisalign

Clinician

Dr. Lina Farouk

“They look like the teeth I had before university. My sister spent an entire evening insisting I had not had anything done.”

I had been quoted for veneers three times across eight years and walked away every time, because every mock-up they showed me looked like a different person's mouth.

Dr. Vogel was the first person to mention my gum line. One of my teeth sat nearly two millimetres lower than the other side, and that — not the colour — was why the previous designs had looked artificial. He fixed that first and made me wait three months before we even discussed porcelain.

The trial smile week was the part that sold it. I wore the new teeth to a family dinner and watched whether anyone noticed. They did not. That was when I said yes.

Reem Jassim

Jabriya

Treatment

Porcelain Veneers

Clinician

Dr. Adrian Vogel

“I walked in with a letter recommending extraction. He found a fourth canal nobody had treated, and the tooth is still in my mouth two years later.”

I had already paid for a root canal on that tooth six years earlier, and it had been hurting on and off ever since. The last dentist told me it was finished and I should book an implant.

Dr. Reda took a 3D scan and showed me, on the screen, a canal that had never been opened. It had been hidden under a shelf of dentine. He retreated it under the microscope over three visits and the infection cleared in about three weeks.

It is not a dramatic story. But I still have the tooth, and the alternative was surgery and a lot more money.

Abdullah Nasser

Hawally

Clinician

Dr. Omar Reda

“Nobody has commented on my teeth. That was the entire brief, and I think they are the only clinic who would have understood it.”

Twenty years of grinding had worn my front teeth down by nearly four millimetres. They were chipping, the edges were sharp, and I had started covering my mouth in photos without noticing I was doing it.

What I did not want was anything that announced itself. Dr. Al-Rashed's plan took seven months, which was longer than I expected, and two of those months were spent wearing a splint to test the new bite before anything permanent was made. I understand now why that mattered.

I wake up without a tight jaw for the first time in years. And no one has said a word about my teeth, which is exactly what I asked for.

Faisal Al-Kandari

Mishref

“Two dentists told me receding gums could not be reversed. Five months later I can drink iced water again.”

The sensitivity had got to the point where I was ordering drinks without ice and avoiding anything cold. I had been told twice that recession was permanent and I should use a sensitive toothpaste.

Dr. Vogel measured everything properly, then spent eight weeks correcting how I brush before he would operate — he said there was no point covering the roots if the cause was still there. The surgery was done in two halves, ten weeks apart.

The roof of my mouth was sore for about four days each time. Everything else was easier than I expected, and the sensitivity was gone within two weeks of the first side.

Latifa Al-Hajri

Salwa

Treatment

Gum Grafting

Clinician

Dr. Adrian Vogel

“My son had screamed through his last two dental visits. Dr. Al-Enezi did nothing at all on the first appointment, and he asked to go back.”

He was six and had already decided dentists were the enemy. Our previous clinic had held him down for a filling, which I regret allowing.

The first visit at Aurelia involved no treatment whatsoever. She let him ride the chair, showed him the little mirror, counted his teeth and that was it. We left after twenty-five minutes having achieved, on paper, nothing.

He asked when we were going back. The filling happened three appointments later and he sat through it. I do not fully understand how she did it, but it worked.

Noura Al-Mutairi

Rumaithiya

Clinician

Dr. Noor Al-Enezi

“I had been offered a denture twice and refused twice. I went in at eight in the morning with eleven bad teeth and had dinner with my family that evening.”

My upper teeth had been failing for six years. Two clinics offered a full denture and I said no both times — I would rather have kept the problem.

Dr. Haddad designed the final bridge before he removed a single tooth, which he explained was backwards from how it is usually done and was the reason it would work. The surgery day was long. I was sedated for the first part and remember very little of it.

I left that evening with fixed teeth screwed in place. Six months later they were replaced with the permanent ones. I eat everything now.

Mohammed Tariq

Bayan

Treatment

Full Arch Implants

Clinician

Dr. Karim Haddad

“I had given up on whitening because a kit I bought online hurt so much I stopped after three nights. Here it did not hurt at all.”

Six weeks before my wedding I wanted my teeth brighter and had already failed at it once with something I bought online.

They made me spend two weeks doing nothing but desensitising before any whitening started. It was boring and it was apparently the entire difference — I felt nothing for the whole fourteen nights.

The part I would not have thought of: I had two white fillings on my front teeth, and those do not whiten. They replaced them two weeks afterwards so everything matched. In the photographs it is invisible, which it would not have been otherwise.

Sara Mahmoud

Shaab

Treatment

Teeth Whitening

“I arrived holding a plan for twelve crowns. I left having had six restorations, and they showed me on screen why the other six teeth were fine.”

Another clinic had told me I needed twelve crowns. It felt like a lot, and I could not tell whether that was my instinct or my wallet talking.

Dr. Al-Rashed went through every tooth with a light that shows up cracks and put the images on the screen. Four teeth had real problems. Six did not. She also pointed out that nothing in the original plan addressed the grinding that had caused the wear in the first place.

I got four onlays, two veneers and a night guard. The night guard now has the marks that would have been going into my teeth.

Yousef Bader

Sabah Al-Salem

Treatment

Ceramic Onlays

“Eleven months, and the only difficult part was remembering to put them back in after lunch. Which is my fault, not theirs.”

I had mild crowding that had bothered me since I was a teenager and never quite enough to act on. At thirty-four I finally did.

The treatment itself was uneventful, which I think is the highest compliment. Eleven months, reviews every seven weeks, one refinement series at the end.

My only real complaint is that I am bad at discipline and there were days I wore them for sixteen hours instead of twenty-two. Dr. Farouk was patient about it but also honest that it would add weeks, and it did.

Mariam Al-Duwaisan

Qadsiya

Treatment

Invisalign

Clinician

Dr. Lina Farouk

“I had no symptoms at all. The charting found bone loss on eleven teeth. Three years later none of it has got worse.”

I went in for a routine clean and left with a periodontitis diagnosis, which was not the appointment I expected.

Nothing hurt. Nothing was loose. My gums bled a bit when I brushed and I had assumed that was normal. It took Dr. Vogel about fifteen minutes of measuring to find pockets on eleven teeth and bone loss on the radiographs.

Four appointments of deep cleaning, then maintenance every three months since. The measurements have not moved in three years. I am fairly sure I would have started losing teeth in my fifties otherwise.

Khalid Al-Rumaihi

Fintas

Clinician

Dr. Adrian Vogel

01 12

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Most of the people quoted here arrived sceptical, several after a bad experience elsewhere. That is a reasonable way to arrive.

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